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General Questions

RM88 Ang Pao Giveaway with Minimum Purchase of RM60 & above

  1. Any person who has fulfilled the criteria below is automatically eligible for this giveaway:
    1. Aged 18 years and above;
    2. Reside in Malaysia;
    3. Made a minimum purchase of RM60 and above on Pigeon Malaysia E-Shop (https://pigeon.com.my) from 13th January – 31st January 2022;
    4. Not applicable for purchases made in Pigeon Malaysia Official Lazada/Shopee Store or offline stores.
  2. The angpao giveaway is limited to 8 winners only.
  3. Multiple entries are allowed. However, participants will only be selected as winners once.
  4. Pigeon Malaysia will randomly select entries that have complied with the above criteria as winners.
  5. Winner announcement will be made on Pigeon Malaysia E-Shop from 12th February 2022 onwards.
  6. The winner will receive the RM88 angpao in a form of an e-voucher that can be used online on the Pigeon Malaysia E-Shop.
  7. The e-voucher has a limited validity period, with no minimum spend required; not exchangeable or refundable with cash.

RM10 OFF Voucher with Minimum Purchase of RM60 & above

  1. Offer is valid with a minimum purchase of RM60 and above.
  2. Offer is valid from 13th January – 26th January 2022.
  3. This promotion is available for 200 redemptions only.
  4. Offer is valid for all Pigeon products on Pigeon Malaysia E-Shop (https://pigeon.com.my) only.
  5. Offer is valid for ONE transaction only to one user per account.
  6. Promotion is applicable with other E-Shop discounts or promotions.
  7. Not applicable in Pigeon Malaysia Official Lazada/Shopee Store or offline stores.

Free Gift with Minimum Purchase of RM100 & above

  1. Offer is valid with a minimum purchase of RM100 and above.
  2. Offer is valid from 13th January – 26th January 2022.
  3. Free gift is valid while stocks last.
  4. Offer is valid for all Pigeon products on Pigeon Malaysia E-Shop (https://pigeon.com.my) only.
  5. Offer is valid for ONE transaction only to one user per account.
  6. Promotion is applicable with other E-Shop discounts or promotions.
  7. Not applicable in Pigeon Malaysia Official Lazada/Shopee Store or offline stores.

Free Delivery with Minimum Spend of RM25

  1. Offer is valid with a minimum spend of RM25 and above.
  2. Offer is valid from 13th January – 26th January 2022.
  3. Offer is valid for all Pigeon products on Pigeon Malaysia E-Shop (https://pigeon.com.my) only.
  4. This offer is valid for a limited time only, while stocks last.
  5. Promotion is applicable with other E-Shop discounts or promotions.
  6. Not applicable in Pigeon Malaysia Official Lazada/Shopee Store or offline stores.

Sale/ Promotional Periods

During peak sale/promotional periods, it might take longer to process and deliver your items due to heavy surges in online orders – you will be advised of any product availability issues when placing your order.
    • West Malaysia: Additional 3 – 5 working days for your order to arrive.
    • East Malaysia : Additional 3 – 7 working days for your order to arrive.
Our customer service is still available to support you during this period. However in the case where special services are required i.e walk-in or testing of products, this might not be possible due to the regulations. However, do contact our customer service at +603 5633 4668 from 9:30am to 4:30pm or write to us at customerservice.pmy@pigeon.com to find out more on how this can be arranged.