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General Questions

Free Delivery with Minimum Spend of RM25

  1. Offer is valid with minimum spend of RM25 and above.
  2. Offer is valid from 15th October – 17th October 2021.
  3. Offer is valid for all Pigeon products on Pigeon Malaysia E-Shop (https://pigeon.com.my) only.
  4. This offer is valid for a limited time only, while stocks last
  5. Offer is valid for ONE transaction only to one user per account.
  6. Promotion is applicable with other E-Shop discounts or promotions.
  7. Not applicable in Pigeon Malaysia Official Lazada/Shopee Store or offline stores.

Sale/ Promotional Periods

During peak sale/promotional periods, it might take longer to process and deliver your items due to heavy surges in online orders – you will be advised of any product availability issues when placing your order.
    • West Malaysia: Additional 3 – 5 working days for your order to arrive.
    • East Malaysia : Additional 3 – 7 working days for your order to arrive.
    • For Hot Selling Items: Will be shipped out by 30 October 2021
      • Laundry Detergent Set (pigeon.com.my/product/laundry-detergent-set)
      • MOMO Baby Wipes With Peach Leaf Extract Bundle Set (pigeon.com.my/product/momo-baby-wipes-with-peach-leaf-extract-bundle-set)
      • Baby Wipes Moisturizing Cloths Bundle Set (pigeon.com.my/product/baby-wipes-moisturizing-cloths-bundle-set)
      • Baby Wipes and Wet Tissue Set (pigeon.com.my/product/baby-wipes-wet-tissue-set)
      • MOMO Skincare and Hygiene Set (pigeon.com.my/product/momo-set-wipes)
Our customer service is still available to support you during this period. However in the case where special services are required i.e walk-in or testing of products, this might not be possible due to the regulations. However, do contact our customer service at +603 5633 4668 from 9:30am to 4:30pm or write to us at customerservice.pmy@pigeon.com to find out more on how this can be arranged.