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General Questions

RM12 OFF Voucher with Minimum Purchase of RM60 & above

  1. Offer is valid with a minimum purchase of RM60 and above.
  2. Offer is valid from 8th December – 12th December 2021.
  3. This promotion is available for 350 redemptions only.
  4. Offer is valid for all Pigeon products on Pigeon Malaysia E-Shop (https://pigeon.com.my) only.
  5. Offer is valid for ONE transaction only to one user per account.
  6. Promotion is applicable with other E-Shop discounts or promotions.
  7. Not applicable in Pigeon Malaysia Official Lazada/Shopee Store or offline stores.

Free Gift with Minimum Purchase of RM100 & above

  1. Offer is valid with minimum purchase of RM100 and above.
  2. Offer is valid from 8th December – 12th December 2021.
  3. Free gift is valid for a limited time and available for 150 transactions only.
  4. Offer is valid for all Pigeon products on Pigeon Malaysia E-Shop (https://pigeon.com.my) only.
  5. Offer is valid for ONE transaction only to one user per account.
  6. Promotion is applicable with other E-Shop discounts or promotions.
  7. Not applicable in Pigeon Malaysia Official Lazada/Shopee Store or offline stores.

Free Delivery with Minimum Spend of RM25

  1. Offer is valid with a minimum spend of RM25 and above.
  2. Offer is valid from 8th December – 12th December 2021.
  3. Offer is valid for all Pigeon products on Pigeon Malaysia E-Shop (https://pigeon.com.my) only.
  4. This offer is valid for a limited time only, while stocks last
  5. Offer is valid for ONE transaction only to one user per account.
  6. Promotion is applicable with other E-Shop discounts or promotions.
  7. Not applicable in Pigeon Malaysia Official Lazada/Shopee Store or offline stores.

Sale/ Promotional Periods

During peak sale/promotional periods, it might take longer to process and deliver your items due to heavy surges in online orders – you will be advised of any product availability issues when placing your order.
    • West Malaysia: Additional 3 – 5 working days for your order to arrive.
    • East Malaysia : Additional 3 – 7 working days for your order to arrive.
Our customer service is still available to support you during this period. However in the case where special services are required i.e walk-in or testing of products, this might not be possible due to the regulations. However, do contact our customer service at +603 5633 4668 from 9:30am to 4:30pm or write to us at customerservice.pmy@pigeon.com to find out more on how this can be arranged.