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Members can now collect points from online or offline after making a transaction! Points will be promptly recorded by the next working day upon the submission of a valid receipt or screenshot.

Online Transactions

• Customers who have made purchases through Pigeon Shopee Mall and Pigeon LazMall can ensure points accumulation by providing a screenshot of their order, including the order ID, products, and amount.
• For Pigeon E-Shop, points will be automatically reflected upon successful transaction.

Offline Transactions

• This option is exclusively available to our authorised resellers.
• To validate points, the uploaded receipt must be clear and display the purchased Pigeon products along with the total amount.

The following items are not eligible for point claims:

• Items that have been purchased from non-authorized resellers. You can always verify the list of authorized resellers under “Our Presence” to ensure eligibility.
• Orders before the launch of Pigeon Sayangku Club on 18 August 2023 will not be eligible.

Your points do not come with any expiration dates! However, accounts that remain inactive for a period of 3 years will be automatically deleted by our system.

Unfortunately, points from different accounts or memberships cannot be combined. Each membership is tied to a unique account for accurate tracking.

Absolutely! We have seamlessly transferred your points to our new system for your convenience.

While we remained the same name as our previous membership, we have undertaken a comprehensive system overhaul, aimed at delivering an enhanced and more rewarding experience for all. We no longer have a phone application as well.