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Online:

• Pigeon Shopee Mall, Pigeon LazMall & Pigeon TikTok Shop: After your purchase, take a screenshot of your order confirmation showing the order ID, products, and total amount. Submit this screenshot to claim your points.
  *We only accept our official online stores at the moment.
• Pigeon E-Shop: Points are automatically credited to your account for successful transactions.

Offline (in-store):

• This option is only available at authorized Pigeon resellers.
• To claim points for in-store purchases, upload a clear receipt showing the purchased Pigeon products and the total amount.

Important: We reserve the right to reject any point claims deemed fraudulent.

There are a few things to keep in mind when earning points:

• You won’t earn points for purchases made at unauthorized resellers. Find a list of authorized stores on our “Our Presence” page.
• Purchases made before August 18, 2023 (launch date of the new program) are not eligible for points.

Great news! Your points never expire. However, your membership will be automatically deleted if your account is inactive for 3 years.

Points are awarded based on the final price you paid at the time of purchase, not the original price. So, in your example, if you bought a product originally priced at RM70 but got it for a discounted price of RM30, you would earn 30 points.

We aim to refresh our selection of redemption products approximately every 6 months. We’re committed to keeping the program exciting, so check back often to discover new and enticing rewards!

Unfortunately, points cannot be combined from different accounts. Each membership is linked to a unique account for accurate tracking.

Yes! Your existing points have been automatically transferred to the new system for your convenience.

The program is still called Pigeon Sayangku Club, but we’ve made significant improvements to offer you a better experience. This includes a completely revamped system (no more phone app!).